Return Policy

Last Updated: June 2025

At Leaner Creamer, we’re committed to making your coffee experience more enjoyable and better for you. While we hope you love every order, we understand that sometimes things don’t work out. Here’s how we handle returns and refunds.

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First-Time Orders

If this is your first time trying Leaner Creamer and you’re not satisfied, we’re here to help.

  • We do not accept returns on opened products due to food safety regulations.
  • If your order included only one item, contact us and we may offer a partial refund without requiring a return.
  • If you ordered multiple products or flavors, unopened items must be returned to us at your expense to be eligible for a refund.

Refunds will be issued minus original shipping charges and a restocking fee, which ranges from $5.00 to $10.00 or up to 50% of the order total, whichever is greater.

Return requests must be submitted within 10 days of delivery (based on USPS or carrier tracking).

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General Returns

For all other orders:

  • Only unopened, unused items in their original condition are eligible for return.
  • Return requests must be submitted within 10 days of delivery.
  • Customers are responsible for return shipping.
  • Refunds will be issued minus original shipping charges and restocking fees.

We cannot accept any item that has been opened, partially used, or damaged after delivery.

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Subscription Orders

All subscription orders are final once processed.
Please update or cancel your subscription before the next billing date to avoid unwanted charges. We do not offer refunds on subscription orders once they have been charged.

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Black Friday & Cyber Monday

All purchases made during Black Friday or Cyber Monday promotions are final sale and cannot be returned or refunded.

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Order Issues or Shipping Errors

If your order arrives incorrect or damaged, please contact our support team right away. We’ll resolve any errors on our end as quickly as possible.

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Policy Updates

Leaner Creamer reserves the right to update or modify this return policy at any time. By placing an order through our store, you agree to the terms listed on this page at the time of your purchase.

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Need Help?

We’re a small business, but we always aim to make things right.
For questions or assistance, reach out to our team through our contact us form.