FAQ

We're always happy to help. For immediate assistance, check out our FAQ'S below! We've collected the most common questions, and put them here for you!

What is your best seller?

Our classic Original flavor is definitely our most popular flavor! A light buttercream taste while both silky and smooth, but not overpowering with sweetness.

Rich with a classic taste that is lactose-free, sugar-free, gluten-free, and keto-friendly. Leaner Creamer is coconut oil based and supports sustained energy while satisfying that sweet tooth!!

Is creamer a liquid or powder?

Leaner Creamer is a Non Dairy, Sugar Free Powdered Coffee Creamer that has natural Coconut Oil and Functional Supplements to keep your morning ritual lean.

I am inquiring for a Wholesale

For wholesale/ Product inquiries please contact our Marketing Department Head and Sales President Ms. Jen Kashani, through email: jen@leanercreamer.com. You can also call and text this number (310) 405-2588 We are looking forward to having you as one of our valued customers in the future.

Can it have traces of real hazelnuts?

Leaner Creamer's Hazelnut flavor contains toasted hazelnut flavoring. However, it does not contain real hazelnuts. With a hint of toasted hazelnut, this is an excellent creamer to use for those warm teas and coffee on a cold.

Is leaner creamer good for you?

Leaner Creamer is a delicious addition to your morning java that can help suppress appetite and promote weight loss.

Can I access my subscription account?

Yes obcourse, To access your subscription account, please follow these steps:

Go to our login page. : https://leanercreamer.com/account/login
Click on the "Manage Subscriptions" link at the bottom of the page (you do not need to log in initially). Please see attachment. You will be taken to a screen where you need to enter your email address.: https://leanercreamer.com/tools/recurring/get-subscription-access
After entering your email address, click on the "Send login code" button. A login code will be sent to you via SMS and email. Use the login code to access your subscription account and manage your details.

How much is the equivalent of 1 point?

1 point is equivalent to 1 dollar.

How to use my reward points?

To use your points, navigate to the rewards page (https://leanercreamer.com/pages/rewards) and click on the pink banner labeled "Leaner Creamer Rewards" to generate a personalized coupon. When checking out, kindly note that only one promo code can be applied to your purchase.

Do you have the store near in my location?

You may try to search the Leaner Creamer store near you using our Store Locator. Kindly put your zip code. https://leanercreamer.com/pages/store-locator

Does Leaner Creamer contains caffeine?

Leaner creamer does not contain caffeine. But it has Green Tea leaf Extract an herbal formula that contains a high epigallocatechin gallate (EGG) content to provide antioxidant support for all cells in the body. Green Tea Extract is caffeine free.

This is my first-time order and I am not satisfied with the product can I return it for a refund?

We apologize if you are not completely satisfied with your purchase. Since this is your first order, there's no need to return the product. We will issue a refund This is my first-time order and I am not satisfied immediately. Our refund policy for first-time orders is to take the total amount you paid, subtract the shipping fee, and then divide the remaining amount by two. The result will be the refund amount. We advise you to give the creamer to your neighbor, they might like it.

I entered the wrong shipping address. Can I change it?

If your order hasn't been fulfilled yet, you may be able to update your shipping address. Please refer to your order confirmation email for any available options to modify your address. We process orders Monday through Friday from 8:00 AM to 1:00 PM Mountain Time. If your order has already been fulfilled, we're unable to make changes to the shipping address.

What is your return policy for first-time orders?

We want you to feel great about trying Leaner Creamer, so we offer a one-time satisfaction guarantee for first-time customers. If you're not satisfied with your first order, you can request a partial refund within 10 business days of delivery—no return required. Here’s how it works:
• Refunds are for 50% of your order total, excluding shipping
• If your order included free shipping, we’ll deduct our actual cost (typically $5.95–$11.60)
• This policy applies once per household and is not valid on subscription or bulk orders
We offer this to give new customers a risk-free way to try us—while keeping things fair for everyone.

Still, have questions?